AXNAR Service

Reliable Support for Your Medical Equipment

We are your trusted partner for servicing your Mindray medical technology.

With fast and tailored solutions, we ensure your equipment is always ready for use. Rely on our expertise so you can fully focus on providing the best care for your patients.

STock Reserves

Local Stock – AXNAR always maintains sufficient quantities of Mindray consumables and spare parts in Germany.
Fast Delivery – Thanks to local storage, urgent parts are quickly available.
Direct Customer Support – AXNAR provides a dedicated contact person for orders and inquiries.
Quality Assurance – Only original parts are used.

Trust in Technology Begins with Excellent Service

On-Site Service

Our service team comes directly to you and takes care of all technical matters.

Maintenance, repairs, and safety inspections (STK) on site
Personal consultation by our experts
Provision of loan devices to ensure continuous availability

Equipment Maintenance

Ensure the operational readiness of your medical devices with our maintenance contracts: scheduled inspections for long service life and safe operation.

Regular maintenance appointments in accordance with manufacturer specifications
Preventive measures to avoid equipment failures
Detailed inspection reports for your documentation

Repairs

Our experienced team provides fast repair services to promptly resolve malfunctions and get your medical devices back up and running as quickly as possible.

Direct support via phone or email
Rapid fault diagnosis and repair
Replacement device service for longer repair times

Spare Parts

We guarantee spare parts that meet the highest standards and remain available long-term. Our large local warehouses ensure fast and hassle-free supply.

High quality for maximum device performance
Spare parts availability for at least 10 years
Reliable availability after purchase

Metrological and Safety Inspections (MTK/STK)

In accordance with §11 of the German Medical Devices Operator Ordinance (MPBetreibV), metrological and safety inspections (MTK and STK) are mandatory for medical devices.

Continuous operation without interruption
Rapid availability when needed
Maximum operational readiness at all times

Training Services

Empower your team: Service training for the operation, maintenance, and repair of your medical equipment.

Technical training for equipment operators
Customised training sessions for your team

Loan Devices

Rely on our dependable loan devices for emergency services. We ensure seamless functionality and rapid availability.

Continuous operation without interruption
Fast availability when needed
Maximum operational readiness at all times

Warranty

Your security, your choice: We offer customised warranty extensions that provide exactly the protection you need.

Protection against unexpected repair costs
Flexible extensions beyond 2 years
Maximum planning reliability and peace of mind

Get in Touch

AXNAR are here for all your service needs. Don’t hesitate to contact us – we will help you quickly and competently.

service@axnar.com

Our Service Offerings at a Glance

Maintenance & Servicing – Regular inspections for maximum device performance
Repair Services – Fast and professional troubleshooting
Spare Parts & Accessories – Genuine manufacturer parts for top quality and durability
Technical Consultation – Professional support from our team of experts
Training & Instruction – Optimal usage and handling of your devices